Frequently Asked Questions
Everything you need to know about shopping with MIDHOURS.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small shipping fee.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Which payment methods do you accept?
MIDHOURS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email containing a tracking number and a link to our tracking portal where you can monitor your package's progress.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with manufacturers who adhere to fair labor standards.